Privacy Policy
This Privacy Policy explains how Ivybrook collects, uses, stores, and protects information in connection with its website and subscription-based services. Ivybrook operates in high-trust and regulated environments, and privacy protection is treated as an operational responsibility—not a legal afterthought.
This policy applies to website visitors, subscribers, and authorized representatives interacting with Ivybrook systems.
Guiding Principles
Ivybrook’s privacy practices are built on the following principles:
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Data minimization
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Purpose limitation
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Secure handling
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Transparency
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Accountability
We collect only what is necessary to operate our services and do not monetize, sell, or trade personal information.
Information We Collect
Information may be collected in the following categories:
Website Interaction Data: Basic technical data such as IP address, browser type, and device information may be collected for security, performance monitoring, and abuse prevention.
Account and Subscription Data: When you subscribe, we collect information required to create and maintain your account, including business name, billing details, and authorized contact information.
Service-Related Data: For active clients, Ivybrook may process business profile information necessary to manage Google and Bing Business Profiles. This data relates to organizations, not individuals.
Information We Do Not Collect
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Personal medical, legal, or financial records
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Social security numbers or government IDs
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Sensitive personal data unrelated to service delivery
How Information Is Used
Information is used strictly to:
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Provide and maintain services
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Process payments securely
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Communicate service-related updates
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Monitor security and system integrity
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Comply with legal obligations
We do not use personal data for advertising, remarketing, or third-party profiling.
Data Storage and Security
Ivybrook employs industry-standard safeguards to protect data, including:
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Encrypted transmission
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Role-based access controls
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Limited internal access
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Secure third-party service providers
No system is entirely risk-free, but Ivybrook maintains reasonable administrative, technical, and organizational measures to protect information.
Data Sharing
Information is not shared with third parties except:
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Payment processors (for billing only)
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Infrastructure providers required to deliver services
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Legal or regulatory authorities when required by law
Legal or regulatory authorities when required by law
Cookies and Tracking
Ivybrook uses minimal cookies necessary for site functionality and security. We do not use invasive tracking or third-party advertising pixels.
Your Rights
Depending on jurisdiction, you may have rights to access, correct, or delete your information. Requests can be submitted through authorized support channels.
Changes to This Policy
This policy may be updated periodically. Changes are posted on this page with an updated effective date.
Relationship to Core Service
Privacy protections apply equally to website visitors and active subscribers. Active client data is subject to additional operational safeguards.
Compliance & Responsibility: Ivybrook’s practices align with applicable U.S. privacy expectations and regulated-industry data handling principles.